Technology Transformation

Technology Transformation

Technology Transformation:

Improve interactions with the business and customers.

Orange SFM evaluates Technology departments taking into account the need for agility, globalization and off shoring to identify adjustments that improve implementation methodologies and development processes.

Example Project:

Evaluated Technology department for improvements and designed and implemented new standards and processes that improved work environment, software implementations and added overall company efficiencies. Created and implemented a new Software Implementation Process (Agile hybrid), Deployed Communications Process, Customer Escalation Process, Staff Escalation Process, Product Pages, Project Time Tracking Process, improved Status Reporting Process, improved Tech Department Knowledgebase Wiki, Off-Boarding Process and Design Process for customer facing documents.