Orange SFM’s Healthcare Consulting Services assists hospital leadership in identifying and addressing challenges in their organization – from patient flow optimization and satisfaction to strategy definition and business planning for new programs.
Patient Flow Optimization
Reduce costs, improve quality of care and decrease wait time.
Orange SFM evaluates hospitals using data-driven simulations to identify inefficiencies in patient flow. The results are used to create customized improvements allowing better patient tracking, capacity management and bed management.
Example Project: Discovered bottlenecks in emergency department patient throughput and used data to develop an improved process to optimize both patient registration process and reduce boarding of admitted patients.
Patient Satisfaction
Improve a patient satisfaction scores.
Orange SFM works with hospital leadership to create an efficient and patient centric culture by understanding analytics and creating accountability.
Example Deliverables:
- Assessment of Provider Patient Interactions
- Culture Assessment
- Provider Intervention Plan (Data Driven)
Process Optimization
Innovate and advance through process optimization.
Orange SFM accesses as-is processes against current technologies, benchmarking and analytics to define efficient and effective improvements.
Example Deliverables:
- As-Is Process Assessment
- As-Is Tech Assessment
- Human Resource Assessment
- Future State Definition
- Success Metrics & Dashboards
New Program Implementations
Maximize hospital outcomes and evolve with patients.
Orange SFM defines customized forward-looking strategies using data analytics and process evaluation to maximize hospital results that evolve with patients and personnel.
Example Deliverables:
- Change Management Strategy
- Training Plan
- Communication Plan
- Adoption Plan
- Project Success Metrics